Technical Support

At Wordize, we are committed to providing reliable and responsive technical support to help you get the most out of our products. Whether you have questions about integration, usage, or troubleshooting, our support resources are here to assist you.

Support Resources:

• Current Documentation – explore our comprehensive developer guides and API references.
• Technical Support Forum – connect with other developers and find answers in our discussion forums.
• Frequently Asked Questions – browse solutions to common issues in our FAQ sections.

We are dedicated to ensuring your experience with Wordize is smooth and productive.

FAQ

1. Q: How do I obtain or renew a Wordize license?
   A: Licenses can be purchased or renewed through the Wordize licensing portal linked from the account dashboard. After purchase, you will receive a license file that should be placed in your application directory or loaded programmatically. For renewal, follow the same process; the new license file will replace the old one.

2. Q: Where can I find the latest documentation and API reference for Wordize?
   A: The most up‑to‑date documentation is available on the Wordize website under Current Documentation (link at the top of this page). It includes guides, API reference, code samples, and migration notes for each release.

3. Q: I’m experiencing conversion issues (e.g., Word to PDF or image); where can I get help?
   A: First, consult the relevant conversion guides in the documentation and the FAQs for common pitfalls. If the problem persists, post a detailed description—including code snippets and error messages—to the Technical Support Forum or open a support ticket via the contact link in the footer.

4. Q: What support channels are available and what are the typical response times?
   A: Wordize offers support through the online forum, email ticketing system, and, for premium customers, direct phone assistance.